| *Posted by Hossein on November 27, 2002 at 14:44:00:
|| *In Reply to: Guarantees and Quality posted by James Warwick on November 27, 2002 at 14:22:10:|| *Message was: James:|
Thanks for your message. Our definition of 'excellent' in a used carpet is as follows:
Our return policy is simple, if you don't like what you buy, simply notify us and return the rug. We will refund your money minus round trip shipping costs. There are no 'hidden' costs in our model. Our business is based on trust.
If you tell us which specific rug is of interest to you, we could email you more detailed description.
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